Windows troubleshoot network connection

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  • Verify that another computer can connect with this jack.
  • ipconfig /all
  • connections?
  • ping 127.0.0.1
  • ping self (get ip address from ipconfig)
  • ping gateway
  • ping dns server
  • ping google
  • If you can reach some remote hosts but not others, use tracert (win)/traceroute (unix).
  • Check Event Viewer logs: System, Application, Security.
  • For laptop, check network device power management.
  • Go to Network Connection Status. Check Support. Use Repair to reset network caches
  • From cmd, run Network Diagnostics with netsh diag gui.
  • Task Manager Networking tab
  • Find the relevant device in Network Connections and make sure it's not Disabled.

Window networking commands

arp -a                       # list all current arp entries
ipconfig/all                 # list network interfaces
ping some.computer.com       # check if network is up
netstat -rn                  # look for default gateway
nslookup some.computer.com   # check DNS entry
route print                  # show all local network routes
tracert 123.45.67.89         # trace routing to destination